Hi to anyone who reads this. I have a program called Painter Essentials 5 that I use on my laptop for digital art. For some reason, I cannot post the art that I make digitally. If you check my account, you can see that most of my digital art is from a photo taken of the screen then imported into it, but one is from DA muro which I hate using.
It always saves itself as a file that I can drag around on the screen, (it is always a .rif file) and to post I need to save the picture to my photos. It always tells me that it can't go to my Photos because "it may be an unrecognizable file format or the file may not contain valid data." Below, it says "unable to get metadata". Can someone tell me how I can get it to save?
I have tried converting it to a .png and .jpeg by just changing the name and trying to save it like that, but it doesn't work. I think maybe I need to change something else as well.
Thanks for reading!